Welcome to Yubu Napa Art Gallery. By accessing or using our website, purchasing our products, or visiting our gallery, you agree to comply with and be bound by the following terms and conditions. Please read these carefully.

1. General Information

Yubu Napa Art Gallery is located in Alice Springs, Northern Territory, Australia. These Terms and Conditions apply to all visitors, customers, and users of our website and gallery.

2. Product Information and Pricing

• Authenticity: All artworks and products sold by Yubu Napa Art Gallery are guaranteed to be authentic and created by the listed artist(s).
• Pricing: Prices are listed in Australian Dollars (AUD) and include GST (Goods and Services Tax) where applicable. Prices are subject to change without notice.
• Descriptions: We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and Yubu Napa reserves the right to correct any inaccuracies.

3. Purchases and Payments

• Payment Methods: We accept various payment methods including credit cards, PayPal, and direct bank transfers. Full payment is required at the time of purchase.
• Order Confirmation: Upon placing an order, you will receive an order confirmation via email. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
• Cancellation: Orders may be canceled by contacting us within 24 hours of purchase. Once an order has been shipped, it cannot be canceled.

4. Shipping and Delivery

• Shipping Costs: Shipping is included with every purchase—there are no extra charges for shipping. For detailed information, please refer to our Shipping Information page.
• Delivery Times: Delivery times vary depending on the destination. While we strive to meet estimated delivery times, Yubu Napa is not responsible for delays caused by customs, postal services, or other factors beyond our control.
• Insurance: All shipments are insured. If an item is damaged during shipping, please contact us immediately to arrange a return and replacement or refund.

5. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange. The item must be returned in its original condition.
• Return Process: To initiate a return, contact us at gallery@yubunapa.com with your order details. We will provide instructions for returning the item.
• Refunds: Refunds will be processed within 7 business days after we receive the returned item in its original condition. Refunds will be issued to the original payment method.

6. Intellectual Property

• Copyright: All content on the Yubu Napa website, including text, images, and design, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.
• Trademarks: Yubu Napa Art Gallery and its logo are registered trademarks. Any unauthorized use is strictly prohibited.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Limitation of Liability

Yubu Napa Art Gallery will not be liable for any damages arising from the use or inability to use our website or products, including but not limited to indirect, incidental, punitive, and consequential damages.

9. Governing Law

These Terms and Conditions are governed by the laws of the Northern Territory, Australia. Any disputes arising under these terms will be resolved in the courts of the Northern Territory.

10. Changes to Terms and Conditions

Yubu Napa Art Gallery reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our website or services after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Yubu Napa Art Gallery
65 Hartley Street
Alice Springs, NT, 0870 Australia
Email: gallery@yubunapa.com
Phone: 0450894142

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.